XN Leisure

Xn Newsletter November 2013


We have the pleasure of announcing new team members this month, who have joined us across different departments. See our new starters articles.

Thank you to everyone who managed to visit us at LIW in September. For those who didn't make it please see our LIW highlights

Our next Executive User Group meeting will be held in Edinburgh during December 2013. I know many of you continue to attend the regional group meetings. These meetings are vital for Xn to continue developing the latest leisure management solutions to meet market requirements. If you are not already part of a regional group, please contact your account manager, who can provide you with the details for your region and the next meeting date.

Our latest case study is from Soll Leisure, showcasing their latest refurbishment of the Willowbrook Leisure Centre in Didcot

Don't forget to take a quick look at this month’s support tip on understanding spacing between buttons in Advantage.

Look out for our Christmas message only 42 days to go!

Kind Regards

Suzanne Benton-Bryan
Marketing Manager
Xn Leisure


Xn New Starter - Test Team

Xn Leisure would like to welcome:


Name: Prema Ramsundhar 

Team Joined: Test Team

Position: Test Manager

Insight: Prema started her career with CRC [Charles river consultant ] then moved on to Sophos, Symantec and is now here at Xn looking forward to a happy, productive innings……….

I am a ‘Happy-go-Lucky’ kind of a person. Happy because I am blessed with two kids, a good life, good heart with lots of love for food and Lucky because I am always surrounded by awesome people. I have great enthusiasm a positive go-get it attitude and strong determination.

Last year my friends & I raised close to &3000 completing race for life.

I enjoy watching live cricket matches, which I really enjoy. Most of my family are cricket fans, its something we can enjoy together. 


Quick Fire Questions

Q: What attracted you to your current position?

A: The Leisure Industry


Q: What is the most enjoyable part of your job?

A: Finding system bugs


Q: And the least enjoyable? 

A: Waking up in the morning


Q: What’s the most irritating industry buzzword? 

A: Digital Eco system


Q: If you could give your 18-year old self one piece of advice what would it be?
   

A: Eat Vegetables


Q: Describe yourself in three words. 

A: Quiet, focused and committed


Q: What was your worst ever job?

A: I have enjoyed all the jobs in my past, touch wood I won't have any!


Q: Dead or alive, who would you most like to meet? 

A: William Shakespeare


Q: What one question would you ask this person? 

A: “what is you inspiration behind the ever famous true love stories?”


Q: If you were not doing this job, what would you be? 

A: Lecturer or Assistant professor




Xn New Starter - Support Team

Xn Leisure would like to welcome:

Name: Antony Quant

Team Joined: Support

Position: 1st Line Support Team Leader

Insight: Antony Quant joined us in September to fulfill a Team Leader role on the Support Desk in order to improve service delivery, focused specifically on communication and response times. Antony’s support experience, proven track record and passion for the leisure industry are all key to his introduction to Xn. He’s looking forward to getting to know our customers and helping us to deliver an improved user experience over the coming months.


Quick Fire Questions:

Q: What attracted you to your current position?

A: Being a newly formed role I knew this would be like an open canvas In terms of where I want to take it. 


Q: What is the most enjoyable part of your job?

A: Hearing happy customers and seeing individuals excel and improve their individual skill sets. 

 

Q: And the least enjoyable? 

A: Hearing unhappy customers. 

 

Q: What’s the most irritating industry buzzword? 

A:  IT (cloud) Leisure (Zumba) 

 

Q: If you could give your 18-year old self one piece of advice what would it be?  

A:  Make the most of being able to drink on a school night and still being able to get up for work whilst you can. 

 

Q: Describe yourself in three words.  

A: Vivacious, tenacious, calculate

 

Q: What was your worst ever job?

A:  Washing up pots and pans

 

Q: Dead or alive, who would you most like to meet? 

A:  George Best


Q: What one question would you ask this person? 

A:  Do you fancy a pint? 


Q: If you were not doing this job, what would you be?

A: Technically unemployed, but would like to be a football journalist.

 




LIW 2013 - Highlights


Enjoy our highlights from LIW 2013





 



Thank you to everyone who visited us on the stand during Leisure Industry Week


           

 



Regional User Groups




WHO & WHERE


If your facility/facilities are South of the UK or part of Ireland, please contact:


Chris Phillips - Business Development Manager

Email: chris.phillips@xnleisure.com

Mobile: 07795 025662


If your facility/facilities are North of the UK, please contact:


Paul Baker - Business Development Manager

Email: paul.baker@xnleisure.com

Mobile: 07825 268639


If your facility/facilities are based in Northern Ireland, please contact:


Jason Watts - Sales Director

Email: jason.watts@xnleisure.com

Mobile : 07808 092820

Chris, Paul or Jason will be more than happy to provide you with the regional contact details and the date of the next regional meeting in your area.



Soll Leisure Case Study

http://xnleisure.briefyourmarket.com/Documents/PB700 Xn Leisure Soll Leisure Case Study/PB700_Xn_Leisure_Soll_Leisure_Case_Study.pdf




Support Tip of the month - November 2013

Did you know..................................


You can change the spacing between the buttons on the left hand side of Advantage by editing the ‘FunctionMenuButtonSpace’ setting in the Management Console.”






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